Operator and merchant of record
Bidsstack PTY LTD operates FanoutPages. Polar sells purchases made through its checkout as merchant of record and authorized reseller. This refund policy applies alongside the Polar Buyer Terms and Conditions and your mandatory legal rights.
Request window
You may request a refund within 14 days of the original subscription charge. This applies to monthly and annual FanoutPages subscriptions purchased through Polar, our merchant of record and authorized reseller. Requests are reviewed by support; submitting a request does not mean a refund has been approved.
How to request a refund
Email support@fanoutpages.com with your account email, organization name, charge date, payment reference if available, and the reason for your request. Do not send full card details or account passwords.
Review and processing
We review the payment record, circumstances, service use, and applicable rights. Duplicate or erroneous charges should be reported so we can investigate. We coordinate refund requests with Polar. Refunds are evaluated and processed by Polar under its buyer terms, the applicable refund policy, and applicable law. Processing and bank settlement times vary; we do not promise a fixed arrival date.
Access after a refund
A refund may change or end the associated paid entitlement. Without active trial or paid access, your organization is read-only and cannot perform write operations or publish content. Refunds do not delete content already published to social platforms.
Trials and cancellations
The 14-day trial requires no card and has no charge to refund. Cancelling a subscription does not automatically request a refund. See our Cancellation Policy for managing renewals.
Requests outside the window
Requests after 14 days may be declined unless applicable law or the circumstances require otherwise. Nothing in this policy limits mandatory consumer rights or remedies.